Phone Estimates: It's essential to be as accurate as possible when providing an inventory list with your estimate based on the inventory list that you provide for a house move. We use the inventory list to determine how many movers, hours your job will require for a house move. Please help us with the schedule and enables us to give you an accurate estimate. The estimate is predicate on your home being packed and prepared to manoeuvre. Adding a significant number of items to your move after you have given us an Inventory List will increase the time required for your activity. Thus, the cost of your move will increase.
Cancellations/Rescheduling: 72-hour notice is required to receive a full refund of your deposit.
Payment: We accept Visa, MasterCard and Discover. You may also pay with cash.
Additional Charges: There could also be additional charges for transportation of things not included within the original estimate. Other pickups and deliveries, removal and packing last minute, request of the carrier, and any service considered out of the ordinary, including an additional charge.
Bulky Items: Pool table, piano, safe, gun safe, hot tub, and other items that may add to this will charge a "bulky item" charge, and It will be in addition to the moving.
Arrival Times: Alpha Zenith will give you an estimated window of arrival. We make every effort to arrive within that window. Please remember that the window of time of arrival is simply an estimate. If we are running early or late, we will let you know as soon as possible. Please make sure we have a phone number to get in touch with you on moving day.
Inclement Weather: Additional costs may incur due to staging difficulties caused by severe weather. We will make the most reliable possible effort to keep items undamaged by the weather but cannot guarantee. The crew can assist with snow and ice removal at an additional cost. In case of a snow or ice storm, jobs may be cancelled to avoid bodily injury or equipment damage and reschedule beginning the first available date after the rain or as our schedule allows.
Firearms: We will not be responsible or liable for any firearms. Please remove any firearms before your move.
Travel Time: The time it takes our crew urge from the office to the worksite and back to our office at the top of the work.
TV's: Plasma and Flat Screen/ Flat Panel TV's are susceptible to damage from extreme temperatures, slight bumps, and altitude changes. The original packaging is best for moving them. We will not transfer these items without packing/crating properly. There is a further charge for preparing these things for your move. In the event Most of us Wrap up, Most of us highly recommend your taking services. Name together with contact complainant Provider Company representative meant for info. We would be happy to rearrange a knowledgeable packing crew for you.
If You Pack: We do sell packing supplies. Pack everything in boxes. Never apply newspaper and also vinyl bags—shut plus record very best plus bottoms with box. Mark the destination of all packages on the highest and sides and mark FRAGILE as required. All fragile items, including lamps, china, computers, stereos, DVD's etc., must be adequately packed.
Contents of Drawers: All drawers of Pressed Wood or Particle Board furniture must be empty. All the valuables at all stand drawers must remain cleaned up and removed. Ordinary report pantry shelves (2 drawers only) could continue to be jam-packed; on the other hand, your drawers sometimes have to be based as well as safely and securely recorded turn. Lateral and Fireproof file cabinets must be empty.
Clothing may remain in dresser drawers, but please remove fragile, valuable, and bulky items (i.e. perfume, jewellery, books, papers, etc.)
Elevators: make sure to contact your building supervisor to order the bin and have it padded for the day of your move. Also, note any time restriction that might apply.
Damages: At the start of each move, the foreman will do a walk-through with you, the customer, and advise you of the wrapping/packing option and price to guard your belongings during the move. Alpha Zenith will not hold you liable/cover/reimburse you for any damage that may occur because you refuse to use our wrapping/packing services. Although our movers will be as careful as possible, damages may occur from time to time. If there is damage, notify your movers immediately. Costs must note on your contract. If you realise damage after the move, call the office within 60 days of your action. No damage claims will honour until the charges for moving services have paid in full. Damages caused while loading or unloading your truck or storage unit The Alpha Zenith is only responsible for items in our immediate care, custody, and control. Alpha Zenith reserves the right to repair any damaged item before you have it repaired or replaced.
Pressed wood/Pressboard: Any furniture made of this material will have very limited to no value as far as the company's liability. Alpha Zenith will not disassemble or reassemble furniture made of this material. Should you choose to remove your furniture, we will move the pieces and not reassemble upon delivery.
Appliances: Alpha Zenith will not disconnect and reconnect washers, dryers and refrigerators. We will not replace electrical cords on dryers. Refrigerator doors sometimes need to be removed to go through narrow hallways or doorways. Alpha Zenith will not take off doors with water or electrical connection going through them, and we will not remove freezer bottom drawers on refrigerators. You recognise that must do manoeuvre the fridge or out of the world its located; please contact an appliance company do ahead of time. Alpha Zenith will not be held liable for any internal damage to any electrical or electronic equipment (which may be a loose wire, blown a fuse, etc.) We are not responsible for minor dents or scratches on major appliances. The slim steel, which has an excellent severe appreciation to ding, and the beginning handle all of them.
Released Valuation Coverage: Alpha Zenith provides released valuation coverage on all moves and is federally mandated default coverage of $0.60 per dollars damage payout. It's not value-based, and it has numerous exceptions, which are the following.
What is Not Covered: Exclusions Understanding the exclusions list will help you prepare better for your move. In the plan, we have also provided additional information for each item to understand why the questions exclude.
• Any items that were packed by the customer and not by our movers can't cover. Why: We can't be sure how the box, crate or bin pack, and bag correctly. Further, many packages use several times, and their structure might not be capable prevent damage.
Granite, marble, tile, and concrete did not cover our liability due to variations in hairline cracks, veins, fissures, and pitting.
Any furniture items when no furniture pads use for cover (based on customer refusal). Why: Hiring professional movers is only half the battle. Furniture pads are essential in ensuring that your items are packed safely for transport.
Unique care items, including glass, glass tops, mirrors, fine art, clocks, electronics or high-value items without proper packing and preparation. Why: The best example of these are plasma and LCD TV. These items must be crated or packed in original boxes before shipment. We will not move individual care items without packing or crating properly.
Jewellery and Other Valuables: Please note that we'll not be responsible for any valuables like documents, medicine, priceless items, jewellery and currency.
Clay Pots, concrete statues and other outdoor decors will not be cover under any circumstances. Should you ask Alpha Zenith to move clay pots, full or empty, we will do our best to proceed with them carefully, but being that they may have a crack experiencing invisible, each lump travelling may cause any break. Therefore, we will not be held responsible for any planters/pots made of clay, porcelain, ceramic or glass.
Covered: Despite the list of exclusions and limitations, we do cover items that we knowingly damage. Released Valuation Coverage is provided for damages on site while in possession of our movers, assuming they are not meeting any of the exclusions above.
Release of Liability: Occasionally, it may not be possible to place items where you would like them without potential damage to the items or premises. If this example arises, our foreman will present you with a release form indicating that you accept responsibility for any ensuing damage. Alpha Zenith will not attempt to bring your items to their desired location unless the release of liability has signed.
Right of Refusal: We reserve the proper not to service you under conditions that, at our sole discretion, we consider dangerous, unsanitary, or abusive. If we exercise this right, we'll not be susceptible to you or the other entity for direct or consequential damages.